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FAQ

Do you have a specific query about R&R? You might find the answer in our FAQ. They contain the answers to the most frequently asked questions about R&R.
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What does ‘Hours Worked’ show?

This functionality shows you the hours you worked during a particular working week. The start and finish times of your working day are shown under the day and date. The hours shown are the net hours worked. You can review a maximum of 7 weeks.

Does R&R Time meet the requirements of the GDPR?

R&R Time does not process any personal data and/or fingerprints; instead, it uses a registered chip. This chip does not contain any personal data of the employee using it. That means R&R Time automatically meets the requirements of the GDPR.

Must I use R&R Time?

You are not required to use R&R Time; it is an optional additional product.

Can R&R Time be used as an access control system?

No, R&R Time only serves as a time registration system. The system does not meet the security requirements and lacks the necessary functionalities to be used as an access control system.

Can R&R Time interface with other systems?

R&R Time can only be linked to R&R itself. However, we do offer a standard interface option for other time registration systems. We would be happy to check whether your system is compatible with R&R.

How long are the R&R Time data stored?

R&R Time only stores data on clocked hours until they have been communicated with R&R. In R&R itself, the clocked hours are stored in accordance with the predetermined retention period.

When is R&R Time backed up?

The base station stores the clocked times per access key until they have been successfully sent to R&R. If the base station is unable to connect to R&R, it will continue to store the clocked times until the connection has been re-established.

How long are the R&R Time data stored?

R&R Time only stores data on clocked hours until they have been communicated with R&R. In R&R itself, the clocked hours are stored in accordance with the predetermined retention period.

My question is not listed

Do you have a different question or would you like to know more about R&R? Then contact us.