FAQ.

This e-mail may have ended up in your spam folder. Therefore check in your spam folder if this e-mail is here. With a Gmail account, the spam folder is in many cases a "hidden" folder, so there is the experience that the mail has not arrived at all.

A possible solution is to perform the search "label: spam jobapp" in Gmail in the search function. After this the mail will most likely be visible.

This functionality shows you the hours you worked during a particular working week. The start and finish times of your working day are shown under the day and date. The hours shown are the net hours worked. You can review a maximum of 7 weeks.

R&R Time does not process any personal data and/or fingerprints; instead, it uses a registered chip. This chip does not contain any personal data of the employee using it. That means R&R Time automatically meets the requirements of the GDPR.

No, R&R Time only serves as a time registration system. The system does not meet the security requirements and lacks the necessary functionalities to be used as an access control system.

You are not required to use R&R Time; it is an optional additional product.

R&R Time can only be linked to R&R itself. However, we do offer a standard interface option for other time registration systems. We would be happy to check whether your system is compatible with R&R.

The base station stores the clocked times per access key until they have been successfully sent to R&R. If the base station is unable to connect to R&R, it will continue to store the clocked times until the connection has been re-established.

R&R Time only stores data on clocked hours until they have been communicated with R&R. In R&R itself, the clocked hours are stored in accordance with the predetermined retention period.