When an employee loses their access card, it can be blocked in the system. Next, a new card can be registered for the employee in question.
Yes, this is possible if you use R&R Time, our proprietary time registration system. If you use a different time registration system, we would be happy to determine whether it can connect to R&R via our standard interface.
You will immediately start using R&R yourself. On top of that, a consultant will come by during the implementation process to give you an individual hands-on training and familiarise you with the ins and outs of the software. We are happy to help you make the most of R&R in your organisation.
Yes, R&R automatically takes the applicable collective labour agreement, legislation and regulations into account. Because of this, your planning process will become even easier.
The schedule shows the occupation of the various departments, so you make sure that the number of hours being deployed is neither too high nor too low. The hour budget from the prognosis forms the foundation that helps you achieve an optimal planning.
Our software is used in several countries, including the Netherlands and Germany. Our clients include supermarkets, florists and bakeries. R&R can be used throughout the food retail, hospitality, catering and other retail sectors.
If you want to know if our products are right for you, contact us today.
Yes, that is definitely possible – even up until a few days before the start of the shift. The earliest possibility for trading shifts depends on company policy. However, the supervisor is always in charge and they have the final say in how a shift is filled.
Yes, it is possible to synchronise your work schedule with your personal agenda.
R&R uses data that may also be available in external systems. With an interface, these data can easily be sent from an external system to R&R or vice versa – depending on the type of interface you use.
No, R&R Time’s clocks are completely wireless, although the base station does require a power supply and an Internet connection. Depending on the size of the store, it may be necessary to use repeaters, which require a power supply of their own. The communication between the various components of R&R Time is fully wireless and does not require a Wi-Fi connection.
R&R is a complete workforce management solution, which is why it is not possible to only use the scheduling module. All steps of the planning process are interconnected. However, you are free to use the various components of the software as much or as little as you wish.
Yes, we work hard every single day to further innovate and optimise our software. To make sure you can benefit from these developments as well, we regularly update our software. You will always have the latest version to work with. If there are any changes to the software’s functionality, we will let you know in a timely manner.
The base station stores the clocked times per access key until they have been successfully sent to R&R. If the base station is unable to connect to R&R, it will continue to store the clocked times until the connection has been re-established.
You can adjust the realisation until it is finalised. Once the hours worked have been finalised, you can begin the payrolling process. If necessary, you can make some final corrections during that phase.
Realisation tracks which shifts were worked, based on the schedule and possibly supplemented with data from an external time registration system. This will quickly give you insight into whether the realised hours match the scheduled hours. Furthermore, you can correct any deviations.
This can be done in just a few clicks. On the main screen, tap Leave. Next, tap Request. Click on the (+) icon to submit a new leave request.
Our support department is available on working days from 08:00 to 17:30. Based on the report we receive, we will provide an estimation of how quickly we can resolve the problem or answer the question. If you need replacement equipment for R&R Time, you will receive it within one or two working days.
R&R helps you effectively schedule your employees and offers insight into your wage costs and productivity, while taking the applicable collective labour agreement and relevant laws and regulations into account.
We can also develop connections (interfaces) with various other systems, e.g. HRM, POS, time registration and payment systems, to take part of these administrative tasks out of your hands. With our R&R job app, we also make communicating with employees easier.
It is possible to link various external systems to our R&R software to prevent the unnecessary repetition of work and make it less prone to errors. In this manner, we make your administrative tasks a bit easier.
No, the system does not require any manual maintenance. If necessary, R&R Time will automatically update when it submits clocked times to the R&R software.
An interface is used to exchange data. There are two types of interfaces. Incoming interfaces are used to import data from external systems, e.g. HRM systems, into R&R. External interfaces are used to export data from R&R to external systems, e.g. the systems of a payroll services provider.
This depends on your own planning process, as long as you act in accordance with your sector’s collective labour agreement.
It grants you insight into the discrepancy between the scheduled hours and the hours that were actually realised. If necessary, the realised hours can be corrected. They form the foundation for the payrolling process.
Yes, during the implementation of our product, you can make specific choices about certain components of the software to ensure R&R suits your organisation’s needs perfectly.
If you want to know which components can be personalised, contact us now.
Unfortunately, it is not possible to use the job app to draw up schedules. This can only be done with our software. The R&R job app is primarily intended to communicate with employees about their schedule, time off and availability.
The interfaces that R&R supports are also maintained by R&R. We make sure that our interfaces continue to work as agreed and will always utilise the latest security measures and standards.
R&R stands for Retail & Result. We help you schedule the right employee at the right place, at the right time and at the right costs with our WFM software. WFM is short for Workforce Management.If you would like to know more about our products, click here
Yes, this is possible, although we do recommend making any and all necessary adjustments within the payroll period itself.
Based on historical data on revenue, units and/or client streams, the software makes a prediction of a future week. Based on this prediction, hour budgets can be allocated to make sure an efficient planning can be drawn up.
Anyone can download the app for free. However, employees can only use the app after receiving an invitation via R&R from their store/organisation.
Yes, it does. We only exchange data that R&R supports. All data are exchanged via encrypted connections and in keeping with applicable industry security standards.
These hours and your own leave entitlement are available in the R&R job app.
R&R Time only stores data on clocked hours until they have been communicated with R&R. In R&R itself, the clocked hours are stored in accordance with the predetermined retention period.
Yes, the app allows employees to easily consult their own leave entitlement in hours. That means they will always know exactly how many hours of leave they are still entitled to.
We recommend finalising the schedule at least three weeks before the start of the actual shifts. This leaves plenty of time to adjust the schedule if necessary based on employee feedback. However, the exact moment also depends on your own planning process and the internal agreements made within your organisation.
R&R Time can only be linked to R&R itself. However, we do offer a standard interface option for other time registration systems. We would be happy to check whether your system is compatible with R&R.
We have more than 1,000 clients who use our software every day to schedule more than 100,000 employees.