Workforce management (WFM) in retail helps you align staffing with expected foot traffic, in-store operations, and your business goals.

It goes far beyond just creating schedules. With WFM, you gain better control over labor costs, productivity, and service. This allows you to deploy employees where and when they’re needed and drive better store performance.

R&R WFM is suitable for food and non-food retailers with large stores or multiple locations and fluctuating staffing needs.

This ranges from retail chains and franchise organizations to warehouses and corporate headquarters. We support workforce planning and management at all levels: from day-to-day operations to strategic insights and centralized management.

Absolutely. R&R WFM supports retailers of all sizes, from multi-store operations to large retail chains. We operate in the Benelux and Germany and help organizations scale up their workforce planning and centralized management, even across national borders.

With a well-designed WFM system, you’ll gain better control over your labor costs and productivity. You’ll be able to better align staffing with expected traffic, spend less time on planning, and gain greater insight into your stores’ performance.

This helps you make better decisions both on the sales floor and at the organizational level, while keeping employees and customers in mind.

We’ll guide you every step of the way: from the joint kick-off and design to setup, training, and launch. We’ll tailor the implementation to your organization and/or stores.

Thanks to our experience in food and non-food retail, we know what it takes to ensure that WFM aligns effectively with real-world operations. Depending on the scope and complexity of the project, you can go live within a few days to a few weeks. Even after that, we remain involved to help you get the most out of R&R.

R&R combines workforce management software—specifically designed for food and non-food retail—with personalized guidance from retail experts.

As an AI-first company, we are constantly innovating and releasing new features every week. With our unique Exploration and Foundation environments, retailers can choose how they want to use them: stay ahead of the curve with the latest innovations or work in the most predictable environment.

This is how we help retailers get the most out of their staff scheduling—in less time and with higher profitability per store.

The cost of a WFM solution depends on the number of stores and employees. You often pay a monthly fee per employee.

The investment in R&R WFM typically pays for itself many times over. With intuitive, well-integrated WFM software and expert guidance, you can make workforce planning simpler and more effective. You’ll save time, increase productivity, prevent revenue loss, and reduce labor costs.