Privacy policy


Who is R&R

R&R develops and supplies software and services for workforce management (WFM). Our WFM software helps to schedule employees smartly and gives users insight into productivity and labour costs.

R&R is an organisation consisting of approximately 50 qualified and experienced professionals. Who dedicate themselves daily with great enthusiasm and energy to the success of our clients and their employees. A transparent company, in which knowledge and ideas are shared and where we stimulate innovation and creativity. This is always aimed at further (personal) development and improvement.

In order to provide you with the best possible service, we require data. We respect your privacy in this regard and would like to give you an insight into what we do with your details. This privacy statement applies to the personal data that R&R processes from you in its capacity as data controller.

R&R WFM B.V. is part of Info Support International Group

R&R WFM B.V., with registered office in Veenendaal (the Netherlands) is part of Info Support International Group. R&R WFM processes personal data of you when you visit the website. We store data that we receive when you visit the website, register for an event, register for the newsletter or when you contact us via the contact form. R&R WFM is and feels responsible for this and we respect your privacy. We do this by informing you about this through this privacy statement.

Why do we process personal data?

We need the personal data to be able to communicate with you, for example:

What personal data do we collect?

This screening is outsourced to International Integrity Services. This is a specialised screening agency that falls directly under (the supervision of) the Ministry of Justice and Security.


When we conclude an agreement with you for the provision of our services or for the receipt of your services, we save the personal data that we need for this purpose: name, possibly position and contact details. We keep these details for as long as is necessary.

How do we secure your data?

We take appropriate security measures to limit misuse of and unauthorised access to your personal data. We have an information security policy for this. For example, we ensure that only the necessary persons have access to your data, that access to your personal data is protected and that our security measures are checked regularly. In addition, we check whether the security measures themselves are still in line with security standards and the state of the art. In order to be able to protect our property and your personal data as much as possible, log data and communications from our systems are continuously analysed. We use secure connections to shield all information between you and our website when you enter personal data. If R&R employees are able to take cognisance of your data, they are bound to secrecy.

Do we share your data with third parties?

If necessary, we share your data with external service providers with whom we have concluded a processing agreement. They may only use your data to perform the respective service. They may therefore not use or pass on your data independently. We do not sell data to third parties. In principle, we do not share your data outside the EU/EEA, otherwise we will put in place appropriate safeguards.

What are your rights?

Please note that some rights you have always, but others depend on a specific situation. This means that in some cases we may not be able to answer your question or request. Below is listed who you can contact if you have a question or request.


Do you have questions about our privacy or information security policies? Please contact our privacy and security officer Perry Bruins. He deals with the full spectrum of information security. He advises us and ensures that we comply with privacy laws and regulations.

Effective date of privacy statement

This privacy statement came into force on 01-12-2021. This privacy statement is regularly revised. We will inform you of any changes by publishing the new statement, after which it will take effect immediately.