Workforce management (WFM) in retail helps you align staffing with expected foot traffic, in-store operations, and your business goals.

It goes far beyond just creating schedules. With WFM, you gain better control over labor costs, productivity, and service. This allows you to deploy employees where and when they’re needed and drive better store performance.

R&R WFM is suitable for food and non-food retailers with multiple stores and fluctuating staffing needs.

We support both day-to-day staff scheduling in stores and centralized management from headquarters. This includes retail chains, franchise organizations, and retailers with many part-time employees.

Absolutely. R&R WFM supports retailers of all sizes, from multi-store operations to large retail chains. We operate in the Benelux and Germany and help organizations scale up their workforce planning and centralized management, even across national borders.

With a well-designed WFM system, you’ll gain better control over your labor costs and productivity. You’ll be able to better align staffing with expected traffic, spend less time on planning, and gain greater insight into your stores’ performance.

This helps you make better decisions both on the sales floor and at the organizational level, while keeping employees and customers in mind.

We’ll guide you every step of the way: from the joint kick-off and design to setup, training, and launch. We’ll tailor the implementation to your organization and/or stores.

Thanks to our experience in food and non-food retail, we know what it takes to ensure that WFM aligns effectively with real-world operations. Depending on the scope and complexity of the project, you can go live within a few days to a few weeks. Even after that, we remain involved to help you get the most out of R&R.

R&R combines software developed specifically for the food and non-food retail sectors with personalized guidance from experts who understand the realities of the retail industry.

Because the software is tailored to retailers’ day-to-day operations, customers find it more intuitive and comprehensive. This allows them to work more efficiently, save time, and achieve results faster. Our experts also help ensure the software is used to its full potential—from day-to-day operations to strategic management from headquarters.

The cost of a WFM solution depends on the number of stores and employees. You often pay a monthly fee per employee.

The investment generally pays for itself many times over. By better aligning your staffing levels with peak times, you save on labor costs, prevent lost revenue, and maximize the return on your stores.