Status

On this page, we provide updates on the current status of our software.

In the event of an outage, incident, or scheduled maintenance, we will post updates here to keep customers informed about the impact and progress.

Important: This status page has been active since June 5, 2026. Outages, incidents, and scheduled maintenance that occurred before this date are not included in the overview.

Scheduled maintenance

Scheduled Maintenance: Network Maintenance

Start date/time: July 15, 2026, at 11:00 p.m.
Start date/time: July 16, 2026, at 2:00 a.m.

Network changes will be made during this maintenance. We do not expect any service interruptions.

Scheduled Maintenance: Nmbrs Integration

Start date/time: July 1, 2026, at 8:00 p.m.
Start date/time: July 1, 2026, at 10:00 p.m.

During this scheduled maintenance, there may be delays in processing changes for customers who use an Nmbrs integration.

Scheduled Maintenance: Network Changes

Start date/time: June 24, 2026, starting at 11:00 p.m.
End date/time: June 24, 2026, until 3:00 a.m.

Network changes will be implemented during the maintenance. We expect the service to remain available throughout the work and do not anticipate any interruptions.

Scheduled Maintenance: Maintenance on the FTP server

Start date/time: June 18, 2026, starting at 1:00 p.m.
End date/time: June 18, 2026, until 3:00 p.m.

Our FTP server (used for point-of-sale data and HR information) will be unavailable for a short period of time.

Malfunctions

Malfunction:

Start date/time:

Impact:

Status:

Frequently asked questions

  • Why do you publish information about outages and incidents?

    We believe transparency is important. Through this status page, we keep our customers informed about disruptions, incidents, and scheduled maintenance that may affect our services.

  • What is the difference between a malfunction and an incident?

    An outage causes a complete or partial interruption of service. An incident can also be a less serious disruption, such as reduced performance or issues with a specific feature.

  • How quickly is a report published?

    We will issue an alert as soon as an outage is confirmed and we expect it to affect one or more customers.

  • Is scheduled maintenance announced in advance?

    Yes. Scheduled maintenance that may affect the availability of our services will be posted on this page in advance.

Contact

Are you having trouble with our software, and is your issue not listed on this page?

Please contact Support by calling +31 (0)318 58 28 28 or emailing support@rr-wfm.com.