Who is WFM for ?

For retailers looking to move forward

Do you deal with high customer volumes, a flexible workforce, and a wide variety of departments, roles, and tasks?

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Then you’ll understand just how critical WFM is to your costs, staffing, and bottom line. R&R helps you maximize the benefits of WFM, for both food and non-food retail.

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R&R operatesfrom the store to the head office

Whether you run a single location, manage multiple stores, or are involved from headquarters, you view the same operation from a different perspective. R&R takes all interests into account.

Single-store managers / franchisees

You can manage staffing, costs, and scheduling all in one place. With R&R, you can immediately see what’s going on and where adjustments are needed, without the need for separate systems or manual work. Deviations remain minor and manageable.

Multi-store managers / franchisees

You manage multiple locations and want to know where the differences lie. With R&R, you can compare performance and identify areas that need improvement. Differences between locations become apparent, and priorities become clear.

Headquarters

You turn strategy into action. With R&R, you gain insight into your workforce and costs, and you can work without relying on disparate systems or fragmented reports. Decisions are backed by data from across the entire organization.

Planners & Staff

Availability, shift swaps, and collaborative scheduling are all handled through a single platform. Employees manage these tasks together, while the manager maintains an overview and approves changes as needed. All of this is done without any manual effort.

Food and non-food retail

Whether you work in the food or non-food sector, the challenges are often similar.

Food retail

In food retail, it’s all about speed and scale. With high customer traffic, daily planning, and a flexible workforce, staying on top of things is essential. R&R helps you maintain an overview and make adjustments as needed.

Non-food

In the non-food sector, too, you have to deal with fluctuating foot traffic, a flexible workforce, and multiple locations. Think of gas stations, home improvement stores, or other retail environments where scheduling and staffing are key to success.

Frequently Asked Questions About Who R&R WFM Is Suitable For

  • Who is R&R WFM suitable for?

    R&R WFM is ideal for retailers with high foot traffic, fluctuating demand, and a flexible workforce. Think of supermarkets and other retail organizations with multiple employees per day and complex scheduling needs. Does this sound familiar? If so, WFM is likely a good fit for you.

  • When is R&R WFM not suitable for my organization?

    R&R WFM isn’t the best fit if you have a small team with fixed schedules and little variation. Even if scheduling isn’t a challenge, WFM adds less value. It works particularly well if you want to get a handle on peak times, costs, and staffing.

  • Is R&R WFM suitable for a single store or only for multiple locations?

    Either option is possible. If you have a single store, WFM helps you plan more effectively and control costs. If you have multiple stores, you’ll enjoy the added benefit of being able to monitor and manage all locations at once.

  • Does workforce management work only for supermarkets, or for other retail businesses as well?

    R&R WFM originated in the supermarket industry, but works just as well for other retail sectors. As long as you’re dealing with fluctuating foot traffic and a flexible workforce, you can apply it.

  • Is R&R WFM suitable for non-food retail?

    Yes, R&R WFM works well for non-food retail too. Think of fashion, home improvement stores, or garden centers. The key is that you deal with peak periods and variable staffing levels.

  • Can workforce management handle fluctuating demand and a flexible workforce?

    Yes, that’s exactly what it’s designed to do. R&R WFM helps you align your schedule with expected demand. This way, you can deploy the right people at the right time and avoid over- or understaffing.

  • How does workforce management help with collective bargaining agreements and laws and regulations?

    R&R WFM automatically takes into account the rules set forth in collective bargaining agreements and legislation during the scheduling process. This allows you to create accurate schedules and avoid errors. It saves time and prevents disputes later on.

  • What are the benefits of workforce management for a store manager or branch manager?

    With R&R WFM, you’ll spend less time on scheduling and have better control over your staffing. You’ll quickly see where adjustments are needed and avoid unnecessary costs. This leaves you with more time to focus on the store and your team.

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A decision about WFM isn’t one you make lightly. On the pages below, you can read more about what we do, how we do it, and what benefits you’ll gain.