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R&R product update 09 September 2024

R&R Product update

In this edition, we cover the introduction of calculated columns in R&R Insights, which allow you to easily create your own calculations, and the new ability to export rosters in your preferred format. In addition, we inform you about a change in the location of notifications within the application, so that you are always aware of important updates and events.

Calculated columns in R&R Insights.

With R&R Insights, you always have real-time access to your control data. Turnover, labor costs and hours deployed are all visible at different levels. Things like productivity and labor cost percentage are also calculated directly for you. Sometimes, however, you need more. Perhaps you want insight into the percentage of absence hours. Or a direct insight into the difference between the realized costs and the standard, in order to immediately determine where adjustments need to be made.

As of Wednesday, September 11, it is possible to set this up yourself! R&R Insights now offers the possibility to do calculations on columns. From now on you don't have to figure out the difference between two columns, but with a few mouse clicks you'll have a neat overview. This allows you to do what really matters: managing your business. Save valuable time by having the control data that is important to you ready at all times.

R&R Insights columns

Creating a calculated column consists of nothing more than selecting two other columns and choosing which calculation to perform over them.

Export schedule data in any format desired

R&R has added a new feature: roster export! This extension follows the previously introduced payroll export. All you have to do is select and merge your data to gather exactly the information you need. The data can be sent automatically in different formats.

To minimize duplication, the export can be set once. Then specify whether the data only needs to be sent when the roster is set or whether you want a daily update on the data in the current roster. The difference between these 2 variants can then be easily understood through the naming convention.

Roster Data Export R&R

You can even create multiple exports to meet different information needs! Want to have all roster services exported? No problem. In addition, do you want to be able to see at a glance how many and which employees are going to be entitled to a travel allowance? That's all possible, too.

Using the button at the bottom left of the screen, you can immediately preview your setup of the export. This provides immediate feedback and a quick and easy way to see what the export will look like when it is automatically exported.

Are you a customer of the Management Interface? If so, we will contact you soon about this feature.

For more information about flexible roster export, contact our After Sales department.

R&R WFM Export

Move notifications from right to left

When releasing new features, emergency maintenance or other important events, a notification is often displayed in R&R to inform you about them in the application as well. This way, as your user, you are always aware of things that are going on. Until now, these notifications appeared on the black question mark at the bottom right of the screen. A new notification would then show a red ball with a number in it, which when clicked would show a megaphone that had to be clicked.

Over the next two weeks, this question mark will disappear from R&R. From then on, notifications will be displayed at the bottom left of the bell icon. Already reports about link failures appear here, soon this will be the unambiguous source for all messaging in the application.

Otherwise, the operation remains the same: see a red dot? Then click on it to read the message and you are immediately up to date again.

R&R Notifications

Questions?

Do you have any questions in response to the above information? If so, please contact us at aftersales@rr-wfm.com and we'll make sure your question or information gets to the right people.

Want to be the first to receive our product updates? Subscribe via this page and we'll put you on the mailing list. Want to read back older newsletters? You can always do that through our website. The archive of our product updates can be found here.

Sincerely,

Mark Taling - Product Owner

Mark Taling - product owner R&R
About the author Mark Taling

As a product owner at R&R, I am responsible for the functional development and strategy of our software. My goal is to provide our users with the best possible experience, both in the short term and in the future.

As a former developer and architect within R&R, I have extensive experience with how our products work and the processes they support. I now use this experience not only to keep our products up-to-date, but more importantly to continually innovate for a better user experience!

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