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Leave registration, shift swapping and employee self-service

The availability of required staff is a challenge for many organisations, with employees increasingly wanting to be in control.

Leave registration, reporting availability and exchange of services can be arranged easily and easily via the R&R Job App and the management interface within the WFM system. This gives employees flexibility and they can arrange and view many things themselves. Request leave, exchange services and self-service. All available in one central and well-arranged app.

Key features

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Employee self-service

Engaged and satisfied employees make the difference in store quality and performance. Employees like to give their own input and have control over important matters. For example, specifying availability and submitting a leave request. Employees can arrange many matters directly themselves via the R&R Job App. For example, they have access to the current schedule, services can be offered and taken over and they can see the hours worked and the leave balance. In the case of students, the school schedule can also be loaded.

R&R Job App

Leave registration

A leave request follows a standard flow that can be set up according to the requirements and needs of the organisation. Employees can submit their leave request via the R&R Job App. Via the management interface, their request is then forwarded to the designated manager or supervisor for approval. If the request is approved, the employee receives a notification, and the availability is automatically taken into account in the schedule.

Requesting R&R leave

Communication with employees

Clear communication with employees is extremely important to maintain employee satisfaction. Because of the error sensitivity factor, it is not practical to do this via different systems or tools, such as WhatsApp groups. R&R facilitates easy and direct communication between management and staff. This is important for forwarding any changes to the schedule or other important matters. Any changes are implemented immediately and in full, and as a result, you work and communicate through a single system, a ‘single point of truth’. This has a strong positive impact on your staff's sense of involvement.

Swapping shifts

Employees require a certain degree of flexibility in their work. The availability of a large number of flexible employees, such as young people or students, can vary greatly from week to week, and for this reason the Job App can be used to accept shifts, swap shifts or take over a shift. The system automatically takes into account the required level and cost profile, based on age, for example. The shift is then only offered to suitable employees, thereby keeping labour costs down while maintaining the desired quality in the retail establishment, at the right level.

Offer and exchange R&R services

Collaborations we are proud of:

Albert Heijn Groen
AH logo

Albert Heijn Groen (multifranchise)

More insight into the processes, improvement of the stores and better results through the use of R&R.

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AH logo

Scheepers Retail Group (AH multifranchise)

Major savings on labour costs, more control over operational processes and a strong improvement in productivity.

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Edeka logo

Edeka Sullau

The challenge for Edeka Sullau was to review the staff planning process and fine-tune the workforce planning process for this site, as well as for four other sites.

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Jumbo logo

Jumbo Hilversum

Every day, Jumbo Hilversum wants to fulfil its promise to the consumer. The challenge is to prove that they offer the ultimate service.

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These organisations have preceded you - a selection of our customers

AH logo
Jumbo logo
ALDI
PLUS logo
Edeka logo

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