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Key WFM trends to keep an eye on

Workforce management is a crucial part of the success of any (food) retail organization. It is the process by which the work of employees is planned, tracked and managed to achieve the organization's goals. The job market continues to change and evolve, so it is important to stay abreast of the latest trends in workforce management. In this blog, we discuss some trends that companies should consider in the coming years.

Focus on employee engagement

Employee engagement or involvement has become an important issue for companies and is expected to continue. Especially in the tight labor market. Satisfied and engaged employees have a direct impact on the success of an organization. Companies are therefore going to pay more attention to creating an attractive work culture that promotes employee engagement. This can be achieved, for example, through flexible working hours, attention and opportunities for well-being in general, and offering coaching and training and development opportunities.

More emphasis on data analytics for better decisions

Companies will increasingly turn to data analytics to gain insights into their processes in general, but certainly in the area of workforce management. By analyzing available data on things like staffing, absenteeism, productivity and performance, companies can make better decisions and continually improve their processes. Using data analytics can also help predict future staffing needs and find talent that can be of value to the organization in the future.

Increase in the 'gig economy'

The gig economy is a development that has been going on for some time but is expected to continue to grow in the coming years. Companies are increasingly hiring freelancers, flexible staff through an outside party and other temporary workers to meet their staffing needs. Effectively managing these "gig workers" is a key challenge for companies looking to optimize workforce management.

More focus on health and wellness

Companies should and are paying more attention to the health and well-being of their employees. One way to do this is by offering health programs, coaching, ergonomic workplaces and flexible working hours.

Changes in the labor market

The labor market continues to change and evolve. This can lead to changes in how companies approach their workforce management processes. For example, the significant shortage of employees and the rise of the gig economy.

Conclusion

In a constantly changing job market, it is crucial for companies to stay abreast of the latest trends and developments. The focus on employee engagement, more emphasis on data analytics and the growth of the gig economy are some of the trends that will play an important role in the coming years.

Companies must constantly adapt to the changing environment to gain a competitive advantage and remain attractive to employees. It is therefore important to keep an eye on the constant changes in the labor market and the needs of employees in order to develop and implement the best workforce management strategy.

Stef van Dijk
About the author Stef van Dijk

Stef van Dijk has extensive experience in supermarkets and knows the food retail industry inside and out. Stef writes blogs on all relevant issues around workforce management and food retail.

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