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How WFM software can contribute to a good work-life balance

In times of high rates of burnout and employee absenteeism, a healthy work-life balance is very important. Happy employees are more productive, more loyal and contribute to a good working atmosphere and positive corporate culture. Good workforce management software can make an important contribution to support a good work-life balance.

Flexibility and commitment of employees

One of the main ways WFM software can contribute to a healthy work-life balance is by providing employees with more flexibility and autonomy. For example, employees can specify and adjust their own availability, thus matching rosters to (changing) availability and personal preferences. In addition, employees themselves can submit requests for swapping shifts. Via a handy app, they always have insight into current rosters, leave positions and more.

This involves employees in the planning process and allows them to indicate their own preferences. This can result in greater job satisfaction and contribute to a good work-life balance.

Better planning, accurately matched to supply and demand

With workforce management software, you create better-fitting rosters using smart tools. Based on historical data, POS data and smart calculations, among other things, the WFM software provides an estimate of staffing requirements. In addition, up-to-date insights allow you to make continuous adjustments when the situation calls for it. This helps to prevent stress due to understaffing or, conversely, boredom due to overstaffing. This has a significant effect on job satisfaction.

Clear and transparent communication

With good WFM software, it becomes easier and more accessible for employees to report their availability, swap shifts and request leave. In addition, employees always have insight into current schedules, hours worked, leave balances and more. This reduces the hassle of endless emails, phone calls or apps between manager and employee and makes the process more transparent and much more efficient.

Reporting and insights

Through insights and analysis of data, managers gain more actual visibility into such things as employee overtime and performance. For example, is an employee structurally working longer on their tasks compared to the norm? This can be a reason to talk to the employee and see what's going on. Reports and insights help managers to be proactive and possibly make changes to improve the balance.


A good work-life balance is of great importance to both employees and employers. And although as an employer you can't control everything, a small contribution can still make a significant difference. A workforce management package is of course not the holy grail in this either, but it does offer you various tools for involving employees in planning, taking into account their wants and needs and thus the conditions of a good work-life balance.

Stef van Dijk
About the author Stef van Dijk

Stef van Dijk has extensive experience in supermarkets and knows the food retail industry inside and out. Stef writes blogs on all relevant issues around workforce management and food retail.

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