You have the staffing, the schedule is on time, and yet... Friday afternoon is just too busy. Or your labor costs suddenly turn out to be higher than planned. For supermarket owners and franchisees, staff planning is a weekly puzzle. We often rely on experience and gut feeling - logical, but not always reliable.
Fortunately, it doesn't have to stop at "feeling. With R&R Insights, you use data as a steering tool so you can make better choices about staffing, costs and productivity.
Good workforce planning starts with insight. And that is precisely where the power of R&R Insights lies. This module within R&R WFM helps you see quickly and visually:
✅ How your labor costs evolve relative to your sales
✅ Where your deployment structurally deviates from your norm hours or budget
→ That can be a signal of over- or under-scheduled personnel
✅ What is the deviation between planned and actual hours worked
→ For example, due to illness, vacation or irregular deployment
Note: R&R Insights does not show "overstaffing" or "understaffing" labels, but it does clearly show where your utilization or payroll costs differ from your norm or expectation. Consider dashboards that show differences between planned hours, realization and payroll costs versus revenue.
Those insights make it easier to quickly recognize where you may be planning too liberally or too tightly - so you can make targeted adjustments on the store floor.
With R&R Insights, you have access to clear dashboards and charts, specially configurable to your supermarket's needs. Think of:
These insights will help you to:
Look not only at utilization, but also at deviations
Instead of relying on "pressure sensing," R&R Insights allow you to notice where planned utilization does not match the norm or realization.
Use historical data to better predict peaks
See that it's too busy every Friday around 5 p.m.? By looking back, you can plan structurally smarter.
Plan by numbers, evaluate by feeling and results
Combine your entrepreneurial feeling with data - that is the power of modern personnel management
➤ Want to know how to make flexibility and participation in rostering practical in the supermarket? Then also read our blog on flexible scheduling with grip for employers and participation for employees.
Making a good schedule in the supermarket remains human work. But with R&R Insights you have the right information to do this work smarter. It not only helps you keep a grip on labor costs and deployment, but also to substantiate choices to your team.
That's how you combine experience with data - and that makes the difference between planning and really steering.
