Get your workforce planning in order and all the processes around it. In our free whitepaper you will find the eight most important points you should know about workforce management in 2022.
The heart of your (food) retail organisation consists of your employees; they are always there for you and for the customer. So you want to handle your people with care. With workforce management, you can optimally deploy their valuable work force. These are the eight most interesting things you need to know.
We give a short summary here. Download the white paper 'everything you need to know about WFM in 2022'. To read all the points in full immediately.
Workforce management goes a step further than 'good personnel planning'. You also organise all processes around it, from salaries to compliance with laws and regulations. Workforce management means deploying the right people at the right time and the right place, so that your retail business performs optimally.
But what does workforce management (WFM) offer you in concrete terms? We list the most important and interesting issues. Download the white paper to read the full text:
With WFM software, you can keep track of everything that goes on in a retail organisation. You always have insight into turnover, labour costs, productivity and staffing levels.
The data that the WFM software tracks gives you insights into your own shop environment. You can also compare your own results with those of others by means of benchmarks. This enables you to make much better decisions about the deployment of your workforce. A good WFM package therefore offers you all the tools you need for optimum shop performance.
You want to avoid having too few staff in the shop, because that can affect your turnover. And with too many staff, you incur high costs.
WFM software gives you insight into how many people you need on the shop floor and when. This ensures that capacity is always optimal. In concrete terms, it means that you can always manage the turnover rate and the service level of your shop properly. With WFM software, you know much better what to expect. This increases the productivity of your organisation and the satisfaction of your customers and staff.
It is not always easy to find staff that are a good match for you. Meanwhile, your employees are the people who make the difference in the shop. That is why the involvement and satisfaction of your people is important.
With a good WFM package, you offer employees flexibility and they can give their own input. They are in control of certain matters and that often gives people peace of mind. Direct access to their own schedule, swapping shifts (or taking over), reporting availability and insight into hours worked and leave, it's all possible. The WFM system also makes it easy to communicate with management and employees. This makes it much easier to keep the planning in order and that makes a huge difference to the involvement and satisfaction of your staff.
"The most important thing is to make sure that people want to (continue to) work for you. A good WFM tool really helps with that. Especially if you can make the work more fun for employees."
Curious about the points we think are important and that you should know about WFM in 2022? In our white paper, we have listed in detail all the most interesting things you should know about workforce management in 2022. You can download the whitepaper via the button below or by clicking on the image:
