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R&R product update 21 April 2022

Branches - R&R

Twice a month we publish an update on interesting developments and improvements to our WFM system R&R. In this edition we focus on, among others, availability management, R&R Insights, the renewed R&R Job App, the security of our systems and bug fixes and quality-of-life improvements. 

Bug fixes and quality-of-life improvements

In the past weeks our teams have been busy fixing bugs and making (small) quality-of-life improvements. These changes are all aimed at making the daily interaction with R&R even smoother. We have implemented the following changes, among others:

R&R Insights is now live!

R&R Insights is our optional complement to R&R. R&R Insights provides strategic and data-driven insight into your workforce management and shop performance. Among other things, to provide more support for managing the planning process across multiple shops.

In Insights, for example, it is possible to compare the performance of shops with each other and view the performance of your entire organisation at a glance.

We are currently working hard to further expand the functionality of R&R Insights. The updates regarding R&R Insights will therefore also be included in this newsletter from now on.

Please note: R&R Insights is an additional module to R&R. This is therefore only available if you purchase this module. Curious about the advantages of R&R Insights for your organisation? Read more on the R&R Insights product page.

New look and feel R&R Job App

We recently launched a new house style as an organisation. We are also gradually implementing this in our software. This means that, among other things, the R&R Job App has been given a new look. This gives our app a fresher and more modern look.

In addition, we have addressed several points of improvement in the Job App, such as improving the operation of time registration (clocks in the app) and improved translations for the German market.

See below for an impression of the renewed R&R Job App. 

Impression renewed R&R Job App

Overview and management of availabilities is live

We announced it in the last newsletter and now it is live: the new feature overview and management of availabilities. In the near future, we will collect feedback from our users and see which parts need further improvement. These improvements will be included in our roadmap at a later stage.

Forecast in R&R Insights not yet established

From Friday 22 April, R&R Insights will notify organisations whose forecast has not yet been determined when viewing the current and future weeks. This makes it immediately clear what the progress of the entire organisation is.

See below for an impression of the report in R&R Insights.


Impression of not yet established forecast in R&R Insights

Security audit and security measures

We regularly have an external party test the security of our systems by means of penetration tests, among other things. These tests take a critical look at possible vulnerabilities in the systems.

Based on new insights, we are constantly tightening up the security of our systems in order to arm ourselves as best we can against, for example, hackers or other malicious parties. We recently carried out another security audit. Based on the results, we will take appropriate measures.

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About the author Quinten van der Sluijs
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